Digital Engagement and Community Manager:

We are looking for a Digital Engagement and Community Manager who will play a valuable role in thoughtfully building and expanding our brand. With our Director of Marketing, you will set social strategy and consistently manage our company image across all channels. You love creating content, driving engagement, and managing community. In this role, you will be working to grow multiple social media channels. You have an approachable and slightly offbeat sense of humor that comes through in your visual and written content. You know how to tell a brand story that reels people in fast.

You are a team player who is self-motivated, knows how to think strategically, and can execute quickly.

Responsibilities:

• Lead content creation and execution across all digital engagement platforms including (but not limited to) Instagram, Facebook, Pinterest and TikTok to promote the brand, inspire our community, grow our audience, and drive sales

• Work with our Director of Marketing and Sales Team to amplify campaigns across all sales channels through compelling digital content

• Create and manage social media calendar

• Gain a comprehensive knowledge of current UGC for best content to post

• Catalog incoming UGC content and repost according to brand’s best practices

• Create strategy for social media channels and execute feed accordingly to engage audience in culturally relevant content as well as product focused content

• Analyze metrics for best posting time and content

• Engage with our social community, e.g., answering questions, responding to comments, fielding requests, and fostering relationships with our partners

• Build and execute new social media campaigns, initiatives and giveaways to improvefollower and engagement rates

• Regularly catalog content collections, product, inspiration and content across all platforms

• Act as a digital storyteller with a deep understanding of the Oso & Me brand

• Attend and participate in brand events

Requirements:

• 3-5 years of experience in digital engagement • Strong communication skills with a proven ability to match brand tone and voice • Proficient in Google Sheets and Analytics • Experience with Dash Hudson or similar social media management platform • Skilled in 90 sec and under Instagram Reels and Stories content creation • Experience with Pinterest and TikTok content creation and marketing • Understanding of Oso & Me brand aesthetic • Comfortable working in a fast-moving environment with changing priorities • Consummate team player

*If not based in San Francisco, must be willing to travel one week a month to the Oso & Me office. Competitive salary and benefits.