Make an Exchange or Return

Need a different size or color? Exchanges are always free. Prefer a refund instead? If you purchase Free Returns at checkout, you'll receive a return shipping label at no additional cost. If not, you'll pay a $9 restocking fee to cover the cost of your label. Start a return or exchange below to generate a prepaid U.S. return label.

Start a Return

Return & Exchange Policy

We accept returns of unwashed, unworn, and unused items within 14 days of delivery; sale items are final sale. Returns are processed within 7–14 business days, and you’ll receive a confirmation once complete.

Final Sale Policy

Monogrammed items are final sale and cannot be returned or exchanged.

We only accept returns and exchanges within the U.S. at this time.

Questions

Email us at cs@osoandme.com for any further questions.